How can we help?
From account settings to permissions, find help for everything Ionic.
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Getting Started
Welcome to Ionic Support. We’re glad you’re here! Let’s get started. -
News & Updates
The latest and greates updates and announcements from Ionic. -
Account & Billing
Modify your account settings and billing information with ease. -
Products
From Package to Monitoring - Learn about all of Ionic’s Products.
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Getting Started
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Billing & Support
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Account Management
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Navigating the Dashboard
- Getting around: The Home Page
- Getting around: Personal Account Settings
- Getting around: Organization Settings
- Comparing Individual & Organization accounts
- How to transfer an app to another account
- Username Syntax Guidelines
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Support Tech Notes
- Managing npm dependencies for Ionic Appflow Projects
- Managing App Versions
- Resetting your password
- Dashboard Error: Could not load apps
- Installing the Ionic CLI without sudo
- Will my source code be public when connecting my Github repository to Ionic Appflow?
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Announcements
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Ionic Appflow Build Environment
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Product Updates
- 2018-12-12 | Status of Ionic v4 support in Ionic Appflow
- Introducing: Ionic Appflow
- 2018-11-20 | Status of Capacitor Support in Ionic Appflow
- 2018-11-16 | Major Update to Deploy builds
- 2018-09-21 | Building Locally using Xcode 10
- 2018-12-10 | [Resolved] Android Package Builds Failing due to Missing Dependencies
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Deploy
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Package
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Common Tasks
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Troubleshooting Common Issues
- Troubleshooting iOS Code Signing Issues in Package
- iOS .ipa file size
- iOS build missing push entitlement (rejected by App Store)
- Package build fails with error "fatal: Unable to find remote helper for 'git+https'"
- Can't download successful package build (download button unresponsive)
- Package build failure "Source path does not exist..."
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iOS Build Failure Resolutions
- Managing plugins using CocoaPods in Ionic Appflow
- iOS Builds fail to install cordova-plugin-googlemaps
- iOS package build fails with fastlane error: "Couldn't find specified scheme"
- Code signing error when doing an Appflow Package iOS build
- iOS build fails to fetch onesignal-cordova-plugin
- iOS package build fails with error: "duplicate symbol..."
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Android Build Failure Resolutions
- Android Package Build Fails with "Exit Status 255 instead of 0. The user-provided path <path> does not exist"
- Android builds fail due to missing jcenter dependencies
- Android Package build fails with "DexIndexOverflowException: method ID not in ...: 65536" error
- Android Package build fails with "DexIndexOverflowException: Cannot merge new index 65961 into a non-jumbo instruction" error
- Ionic Appflow Android package build fails with AAPT error
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Deploy Builds (Git)