Welcome to Ionic Support
What can we help you with?

How can we help?
From account settings to permissions, find help for everything Ionic.
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Getting Started
Welcome to Ionic Support. We’re glad you’re here! Let’s get started. -
News & Updates
The latest and greates updates and announcements from Ionic. -
Account & Billing
Modify your account settings and billing information with ease. -
Products
From Deploy to Package - Learn about all of Ionic’s Products.
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Release Notes, News, & Updates
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Capacitor
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Ionic Framework
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Appflow
- December 2020 | iOS app extensions, custom configuration, monorepo support, redesigned UI, new build stack
- October 2020 | New tutorial, Ionic Vue support, and integrate Appflow with other CI/CD systems
- September 2020 | Build iOS 14 apps, new docs and CLI commands
- August 2020 | GitLab.com and Self-Managed integrations, Deploy to App Stores now available on all paid Appflow plans, new infrastructure list
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Ionic Native Enterprise Edition
- December 2020 | Documentation Refresh
- October 2020 | Identity Vault and Auth Connect releases, and Capacitor 3 in development
- September 2020 | Auth Connect, Identity Vault, and InAppBrowser releases
- August 2020 | New Auth Connect providers supported, Identity Vault fixes, and Auth Connect overview video
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Stencil
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Appflow
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Product Updates
- 2020-08-10 | New iOS builder with Cocoapods 1.9.0 support!
- 2020-07-24 | Scheduled iOS Build Downtime
- 2020-05-29 | Scheduled iOS Build Maintenance Complete
- 2020-05-27 | Scheduled iOS Build Downtime
- 2020-05-27 | Scheduled Appflow Updates for Xcode, Node
- 2020-02-18 | Upcoming Appflow Dashboard Update and UI Changes
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Getting Started
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Advisory Handbook
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Billing & Account Management
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Navigating the Dashboard
- Getting around: The Home Page
- Getting around: Personal Account Settings
- Getting around: Organization Settings
- Inviting a Member to an Organization in the Appflow Dashboard
- Comparing Individual & Organization accounts
- How to transfer an app to another account
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Billing Tasks
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Appflow: Live Update
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Appflow: Git Integrations
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Appflow: Builds
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Common Tasks
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Troubleshooting Guides
- Why does my previously successful build from (some time ago) not work anymore?
- Troubleshooting iOS Code Signing Issues in Package
- Case Sensitivity for Builds
- Package build fails with error 'Current working directory is not a Cordova-based project.'
- iOS .ipa file size
- iOS build missing push entitlement (rejected by App Store)
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iOS Build Failure Resolutions
- iOS Builds fail with error "Seems to be a very old project file format - please open your project file in a more recent version of Xcode"
- Code signing error when doing an Appflow Package iOS build
- iOS package build fails with error: "duplicate symbol..."
- Package builds for iOS failing (Failed to fetch platform cordova-ios@^4.5.0)
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Android Build Failure Resolutions
- Android Package Build Fails with "Exit Status 255 instead of 0. The user-provided path <path> does not exist"
- Android builds fail due to missing jcenter dependencies
- Android Package build fails with "DexIndexOverflowException: Cannot merge new index 65961 into a non-jumbo instruction" error
- Ionic Appflow Android package build fails with AAPT error
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Native Integration
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Support Tech Notes
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Support Tech Notes
- Resource generations fails with error "HTTP Error 503: POST https://res.ionic.io/api/v1/upload"
- Uploading an iOS .ipa File from Ionic Appflow Package to App Store Connect
- Managing npm dependencies for Ionic Appflow Projects
- Resetting your password
- Installing the Ionic CLI without sudo
- Using TestFlight for User Testing on iOS
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