Welcome to Ionic Support
What can we help you with?
Navigating the Dashboard
- Getting around: The Home Page
- Getting around: Personal Account Settings
- Getting around: Organization Settings
- Comparing Individual and Organization accounts
- How to transfer an app to another account
- How to create and delete a channel
Support Tech Notes
- Resetting your password
- Dashboard Error: Could not load apps
- Installing the Ionic cli without sudo
- What does "public sharing" mean on the Starter plan
- Will my source code be public when connecting my Github repository to Ionic Pro?
- Legacy Cloud migration to Ionic Pro
Product Updates
- 2018-06-22 | Sunsetting of Ionic View
- 2018-05-21 | cordova-android 7+ support
- 2018-05-29 | New Dashboard Update
- 2018-05-04 | Deploy 'background' method fails on IOS
- 2018-05-01 | Modifying Error Monitoring email subscriptions
- 2018-04-04 | Ionic View app not available in iOS App Store
Troubleshooting Common Issues
- iOS build missing push entitlement (rejected by App Store)
- Package build fails with error "fatal: Unable to find remote helper for 'git+https'"
- Can't download successful package build (download button unresponsive)
- Package build failure "Source path does not exist..."
- Do I need a Mac to publish an iOS app to the App Store?
iOS Build Failure Resolutions
- iOS build fails to fetch onesignal-cordova-plugin
- phonegap-plugin-push build fails with error: "ld: library not found for -lGoogleToolboxForMac"
- Code signing error when doing a Pro Package iOS build
- iOS package build fails with error: "duplicate symbol..."
- Package builds for iOS failing (Failed to fetch platform cordova-ios@^4.5.0)