How can we help?
From account settings to permissions, find help for everything Ionic.
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Getting Started
Welcome to Ionic Support. We’re glad you’re here! Let’s get started. -
News & Updates
The latest and greates updates and announcements from Ionic. -
Account & Billing
Modify your account settings and billing information with ease. -
Products
From Deploy to Package - Learn about all of Ionic’s Products.
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Announcements
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Product Updates
- 2019-12-02 | [Removal] Monitoring Removed from Ionic Appflow
- 2019-12-10 | [Resolved] iOS Package Build Outage
- 2019-10-01 | [Announcement] Removal of Monitoring from Ionic Appflow
- 2019-07-29 | [Resolved] Deploy and Package Builds Failing with Timeout Error
- 2019-07-02 | Cloudflare outage RESOLVED
- 2019-07-01 | COMPLETED: Upcoming Scheduled Maintenance for iOS Package Builds
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Ionic Appflow Build Environment
- 2019-10-02 | Ionic Appflow Environment Details
- 2019-07-11 | Ionic Appflow Environment Details
- 2019-06-19 | Ionic Appflow Environment Details
- 2019-04-11 | Ionic Appflow Environment Details
- 2019-01-23 | Ionic Appflow Environment Details
- 2018-11-16 | Ionic Appflow Environment Details
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Getting Started
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Billing & Account Management
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Navigating the Dashboard
- Getting around: The Home Page
- Getting around: Personal Account Settings
- Getting around: Organization Settings
- Inviting a Member to an Organization in the Appflow Dashboard
- Comparing Individual & Organization accounts
- How to transfer an app to another account
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Billing Tasks
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Appflow: Live Deploy
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Appflow: Git Integrations
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Appflow: Builds
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Common Tasks
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Troubleshooting Guides
- Package build fails with error 'CordovaError: Using "requireCordovaModule"'
- Why does my previously successful build from (some time ago) not work anymore?
- Troubleshooting iOS Code Signing Issues in Package
- Case Sensitivity for Builds
- Basics: Troubleshooting Build Failures
- Package build fails with error 'Current working directory is not a Cordova-based project.'
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iOS Build Failure Resolutions
- iOS Builds fail with error "Seems to be a very old project file format - please open your project file in a more recent version of Xcode"
- Managing plugins using CocoaPods in Ionic Appflow
- iOS Builds fail to install cordova-plugin-googlemaps
- Code signing error when doing an Appflow Package iOS build
- iOS build fails to fetch onesignal-cordova-plugin
- iOS package build fails with error: "duplicate symbol..."
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Android Build Failure Resolutions
- Android Package Build Fails with "Exit Status 255 instead of 0. The user-provided path <path> does not exist"
- Android builds fail due to missing jcenter dependencies
- Android Package build fails with "DexIndexOverflowException: method ID not in ...: 65536" error
- Android Package build fails with "DexIndexOverflowException: Cannot merge new index 65961 into a non-jumbo instruction" error
- Ionic Appflow Android package build fails with AAPT error
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Support Tech Notes
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Support Tech Notes
- Uploading an iOS .ipa File from Ionic Appflow Package to App Store Connect
- Removing Monitoring from your Ionic Application
- Managing npm dependencies for Ionic Appflow Projects
- Capacitor Plugin Development: Adding iOS podfile dependencies
- Managing App Versions
- Resetting your password
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