Ionic Pro Developer
To cancel your paid Ionic Pro Developer subscription:
- If you have existing projects in Ionic Creator, please ensure you've exported your projects prior to downgrading since all Creator projects started prior to your most recent created project will become deactivated and inaccessible.
- Log in to the Ionic Pro dashboard
- Click your avatar in the bottom left > Personal Settings > navigate to the Billing tab
- Select Downgrade to Free under the Starter option
Ionic Pro Team or Business
To cancel your paid Ionic Pro Organization subscription:
- Ensure you've transferred your app(s) to another Ionic Pro account if you'd like to retain access to these projects.
- Please submit a ticket to our Support team. Canceling your subscription and deleting your Organization account from our database is a multi-step process that we will need to complete on our end.