How to download invoices

Overview

All paying Ionic customers receive an invoice emailed to their registered email address after their subscription renews. This article advises how you can view your billing history and download your invoice(s) as a PDF. 

Launch Accounts

To download your Ionic Appflow invoice as a PDF:

1. Log into your Ionic Appflow account
2. Navigate to your billing settings by clicking your avatar in the lower left > Account Settings > Billing
   
3. Scroll to Billing History at the bottom and select View Invoice next to the invoice you'd like to download
4. Right click on the page showing your invoice and select Print
5. Ensure the Destination shows Save as PDF 
6. Select Save and your invoice will be downloaded to your computer

Growth and Scale Accounts

To download your organization's invoice as a PDF:

1. The organization's account owner must log into their Ionic Appflow account
2. Navigate to your billing settings by clicking your avatar in the upper right > Account Settings > Billing > Scroll to Billing History at the bottom
3. Select View Invoice next to the invoice you'd like to download
4. Right click on the page showing your invoice and select Print
5. Ensure the Destination shows Save as PDF 
6. Select Save and your invoice will be downloaded to your computer

Creator Accounts

Ionic Creator customers do not have the ability to download their invoices. Please fill out this submission form to contact our support team who will be able to generate and send you an invoice for your Creator account.